Insight
At the outset, the brand faced a familiar but complex challenge.
While the value of its offering was clear — a membership-based community combined with affordable art buying programmes — the path to conversion was not.
The target audience was broad and nuanced. It included professionals at different stages of their careers, each with distinct motivations: some seeking collection, others just a beatiful home decor, and many balancing social causes.
This created a core ambiguity.
There was no single, clearly defined audience segment or message that could reliably drive paid conversions. Direct-response campaigns alone were unlikely to succeed without first building intent and trust.
This reframed the problem:
Growth would depend not on immediate conversion, but on structuring a journey that gradually moves users from interest to commitment.
Execution
We designed the strategy around a multi-stage acquisition funnel, using paid social as the primary growth engine.
Rather than targeting a single audience hypothesis, we approached the market through structured exploration. Multiple audience segments were tested in parallel — from wealthy professionals to socialy active enthusiasts, art collector, and individuals valuing home decoration. Lookalike audiences based on existing users and customers further expanded reach.
At the centre of the strategy was a deliberate shift away from direct sales.
Instead, we introduced a lead-generation layer through different events, like free webinars, art meetings and presentations, as well as exhibitions and newsletters — designed to provide immediate value while capturing high-intent prospects. This served two critical functions: it lowered the barrier to entry and created a scalable pool of qualified users who could be nurtured over time.
From there, the funnel extended naturally:
- Paid social → Events registration
- Events registration → membership subscription
- Membership → upsell into regular art buying
This structure allowed performance to be optimised at each stage, rather than forcing conversion too early.
Creative played a key role throughout. Messaging focused on relatable social causes — impact creation, social change, artist help — paired with clear, outcome-driven positioning. Iteration across campaigns continuously refined which narratives resonated most strongly with different audience segments.
Over time, the system evolved into a cohesive acquisition engine — combining targeting, messaging, and funnel design into a unified growth model.
Results
The funnel-led approach delivered both immediate results and long-term value.
Campaigns reached nearly 400,000+ users, generating over 2000+ events registrations — creating a substantial pool of qualified leads.
From this:
- Hundreds of new art buying members were acquired
- Overall performance reached 12× return on ad spend
More importantly, the impact extended beyond initial conversions.
The funnel enabled ongoing upsell opportunities, increasing lifetime value over time as users progressed into higher-ticket offerings. Paid media was no longer limited to immediate returns, but became a driver of sustained revenue growth.

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